Support

Frequently Asked Questions Specific to PowerDeskTM

  • How do I install PowerDeskTM?
    • PowerDeskTM runs off any web browser and needs no installation.
  • Does it work offline?
    • PowerDeskTM runs offline, but data can’t be saved without access to the web.
  • Which versions of Windows are supported?
    • All versions of WIndows are supported
  • How will I receive the software?
    • You will receive a unique link to use the software
  • Will I receive free updates?
    • Yes, you will receive free updates.
  • Can I upgrade from Basic to Standard later?
    • Yes, there are paths to upgrade to either STANDARD or PRO from both the BASIC and STANDARD
  • What happens if I replace my computer?
    • You can access it from any computer device, even from your smartphone.
  • How long does support last?
    • Supports is continuous and not time-bound

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Quick Links

  • User manuals (PDF)
  • Release notes
  • Example project files
  • Sample reports
  • Templates

License Management

  • Activating a license
  • Upgrading between editions

Technical Knowledge Base

  • How to calculate electrical load schedules
  • Generator sizing fundamentals
  • Cable sizing principles
  • Understanding diversity factors
  • Common electrical design mistakes
  • Project estimating techniques

Still have not found it, then contact support.

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